FAQ

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What is your return policy?

Please refer to our "Return & Refund Policy" section above for detailed information.

What should I do if the product has a quality issue?

 If you receive a product with a quality issue, please contact us within 7 days of receipt, providing relevant photos. We will assess the issue and offer a replacement or refund as appropriate.

When will out-of-stock items be restocked?

 We restock based on demand and availability. You can sign up for restock notifications on the product page, and we will inform you as soon as the item is available again.

If you need assistance translating these policies into Chinese or customizing them further to fit your brand's specific needs, feel free to ask!

 What should I do if the product has a quality issue?

If you receive a product with a quality issue, please contact us within 7 days of receiving the item. Provide detailed information and, if possible, include photographs of the defect.

Upon receiving your complaint, we will assess the issue and offer an appropriate solution, which may include:

•A replacement of the defective item.

•A full refund.

•Store credit for future purchases.Cooksongold

We strive to address all quality concerns promptly to ensure your satisfaction.Marketplace Valet+5LuviZhea+5Cooksongold+5

When will out-of-stock items be restocked?

We regularly monitor our inventory and aim to restock popular items as quickly as possible. PDPAOLA

If a product is out of stock, you can sign up for a restock notification on the product page by entering your email address. Once the item is back in stock, we will notify you immediately.

Please note that restocking times may vary depending on the product.

If you need further assistance or have additional questions, feel free to reach out!